Privacy Statement

Introduction

Tresóna Multimedia, LLC (“Company” or “We” or “Us”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.tresonamusic.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Website.
In e-mail, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party; or
Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@tresonamultimedia.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

By which you may be personally identified, such as name, postal address, e-mail address, telephone number, credit card information, occupation, employer, or any other identifier by which you may be contacted online or offline;
That is about you but individually does not identify you, or is about your internet connection, the equipment you use to access our Website, and usage details to gauge the effectiveness of this Website, such as your Internet service provider, IP address, domain name, type of browser, and operating system, as well as which pages you view on this Website, the web page from which you entered this Website, how much time you spend on each page, and other information related to the operation and interaction of this Website. This information does not reveal your identity (see Cookies); and/or
That is about you individually to customize advertisements in order to better understand and serve our advertising customers, but we do not share that information outside of Tresóna. This information may be compiled on an aggregated basis and shared with our customers or business partners, but the user will be anonymous. We may, at times, conduct surveys (online or via telephone research) in which you may choose to participate, and we may collect information resulting from such survey.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, and other tracking technologies.
From third parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, submitting music copyright licensing requests, uploading licensed sheet music to your account, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website.

You may also provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Personally-identifiable User Contributions – such as your name, your email address, your occupation, your employer, and any sheet music you upload to your account – may be transmitted to other users of the Website and our business partners (specifically, copyright owners, their agents or assigns) for the purposes of identifying the parties requesting a music copyright license from us and facilitating the music copyright licensing process. Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website and information related to the operation and interaction of this Website.
Information about your computer and internet connection, including your IP address, Internet service provider, the domain name, operating system, and browser type.

Further, we do not use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

We do not collect Personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

How We Use Your Information

We use information that we collect about you or that you provide to us, including Personal Information and Generic Information:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for music and sound recording copyright licenses, billing, and collection.
To notify you about changes to our Website or any products or services we offer or provide through it.
To facilitate the music or sound recording copyright licensing process and issue music or sound recording copyright licenses, including by providing the information to music and sound recording copyright owners and other users of the Website.
To notify you of any updates or changes made to music or sound recording copyright licensing requests which involve you, as well as provide you status updates about such license requests.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

ActiveCampaign Email Marketing

We may also use your information to contact you by email about our own goods and services that may be of interest to you (“Marketing Emails”). We use ActiveCampaign (www.activecampaign.com), a third-party email marketing service provider. ActiveCampaign permits us to import information by which you may be personally identified (and which you have provided to us on our Website), such as your name and email address (“Contact Data”), into our ActiveCampaign account in order to send you these Marketing Emails. For information on how ActiveCampaign uses Contact Data, please review its Terms of Service (www.activecampaign.com/legal/terms-of-service).

If you do not want us to use your information in this way, check the box next to “I do not wish to receive marketing emails about Tresóna’s goods and services” when creating your account. You may also unsubscribe from Marketing Emails at any time after creating your account by clicking “Unsubscribe” at the bottom of any of the Marketing Emails you receive from us. You may also contact ActiveCampaign directly to remove yourself from our emailing lists and delete your Contact Data.

For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers (e.g., ActiveCampaign), and other third parties (e.g., music and sound recording copyright owners) we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Tresóna’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by Tresóna about our Website users is among the assets transferred.
To fulfill the purpose for which you provide it. For example, in providing us your name, email address, occupation, and employer when registering with our Website, we will use that information if and when you apply for a music or sound recording copyright license, as that information is necessary in order to issue you such licenses. Information by which you may be individually identified may also be shared with third party copyright owners, their agents or assigns, who use our services to issue music or sound recording copyright licenses to you for the purposes of issuing such licenses. Your name, email address, occupation, and employer may also be viewed by other users of the Website when they apply for music or sound recording copyright licenses in order to identify you as a party relevant to the licensing process (e.g., to identify you as the arranger, director of an ensemble, or sound producer).
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government regulatory request.
To enforce or apply the terms of use, terms of sale, terms of license and work made for hire agreements, our or a third-party’s rights in any potential or actual claims for copyright infringement, and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Tresóna, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Company. If you do not wish to have your Contact Data used by the Company to promote our own products or services, you can opt-out by checking the relevant box located on the form on which we collect your data (the registration form) or at any other time by sending us an email stating your request to info@tresonamultimedia.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by not clicking “I wish to receive communications from third party advertisers.” For this opt-out to function, you must have your browser set to accept all browser cookies.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: info@tresonamultimedia.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

Data Security

We have information systems that collect and store customer information, in addition to systems that store our own business records. These systems have different types of security as appropriate for the information stored. Tresóna has databases and systems that are maintained to reasonably secure all of Tresóna’s commercial information, including information about its users. All credit card and bank account information you submit is encrypted through Secure Sockets Layer (SSL) software. We transmit the entire credit card number or bank information to the appropriate financial institution during processing.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

info@tresonamultimedia.com

or via our toll-free number:

(888) 587-3766