The Information We Obtain From Your Use of this Site and How We Use It
Generic Information - To gauge the effectiveness of this Web Site, we collect certain non-individually-identifiable generic information about visitors of this Web Site. Our web servers automatically recognize a visitor's Internet service provider, the IP address, the domain name, the type of browser, and the operating system, as well as which pages are viewed on this web site, the web page from which a visitor entered this web site, how much time a visitor spends on each page, and other information related to the operation and interaction of this Web Site. This information does not reveal a visitor's identity (for more information, see “Cookies” below). We aggregate this information and use these statistics to evaluate and improve this Web Site, to monitor its performance, and to make this Web Site easier for you and other visitors to use.
Identifiable Information - You may choose to provide individually-identifiable information to Tresóna when using this site in a number of ways – such as by ordering a product or service from us, sending us e-mail, registering to receive news or information, creating a user account or new Music Organization or ensemble, adding commentary to a blog, entering a contest, completing a survey or other method. When you supply information about yourself when using this Web Site for a specific purpose, Tresóna uses this information for that purpose (such as to provide the information or license you have requested). In addition, when you use this web site, we may use the individually-identifiable information as we would use the same information obtained off-line; for example, to evaluate your needs and contact you regarding our services.
Other Information - You may choose to provide us with individually-identifiable information to customize advertisements. We use this information to better understand and serve our advertising customers, but we do not share that information outside of Tresóna. This information may be compiled on an aggregated basis and shared with our customers or business partners, but the user will be anonymous. We may, at times, conduct surveys (online or via telephone research) in which you may choose to participate, and we may collect information resulting from such survey.
Online - Tresóna may place banner ads and links on the web sites of third parties. When we do this, we collect non-individually-identifiable information through the aid of third parties with whom we contract, using browsing technology. This activity allows us to recognize a browser's cookie when a browser visits the web site and helps us target our Internet advertisements. The information collected is anonymous and does not contain any information that would personally identify the user. The information is shared among our contracting agents and our business operations in order to assess the results of a search.
Surveys - We may offer you an opportunity to participate in a survey regarding your experience with this Web Site. You are under no obligation to respond to any survey. Information collected by Tresóna when you participate in a survey may include your full name, e-mail address, and street address and may be aggregated and used to evaluate and improve this web site.
Children - Tresóna does not knowingly collect information from children under 13 years of age through Tresóna Web Site or any web sites it controls, nor does Tresóna target its online services to children under 13 years of age at this time. However, this web site may contain links to third party content providers that collect such information. These third parties are expected to comply with all laws pertaining to the collection of information from children. Because the Internet offers open access to a wide range of information, it is important that parents supervise and prevent access to inappropriate content, e-mail or chat sessions.
Additional Uses - We may also use information in our records to protect our customers, employees or property - for instance, to investigate fraud, harassment or other types of unlawful service activities involving Tresóna or other companies that we do business with. In some cases, it may be necessary to provide this information to the government or third parties who make a lawful demand for it. Tresóna may also disclose information against someone who poses a threat to Tresóna’s interests (such as customer fraud) or whose activities could bring harm to others.
Security Procedures and Your Information
How you can correct any information
Tresóna does not collect any personally identifiable information from any of its website visitors unless they voluntarily provide it. Nevertheless, if you are aware of any information Tresóna may have that is incorrect, please contact us with your concerns.
Sharing of Information
Customer Information - As a general rule, Tresóna does not release its customer account information to unaffiliated third parties without your permission, unless we have a business relationship with those companies where the disclosure is appropriate. For example, we may hire outside companies as contractors or agents, or we might be engaged in a joint venture or partnership with another company. From time to time, Tresóna may decide to stop providing a service or may decide to sell or transfer parts of its business to unaffiliated third parties. When this happens, we may provide confidential customer information to these companies so that they can offer you the same or similar services. In all of these situations, we provide information to these other companies only as needed to accomplish our business objectives, and such companies are bound by requirements to keep Tresóna’s customer information confidential. There are exceptions to the general rule. For example, we might provide information to regulatory or administrative agencies so that they can accomplish their regulatory tasks (for example, responding to a customer complaint) or to maximize the efficiencies of our own processes (for example, getting mailing addresses correct). Other disclosures will be driven by legal requirements imposed on Tresóna. For example, Tresóna complies with "legal process" requests, such as subpoenas, court orders or other similar demands associated with either criminal or civil legal proceedings. If a Customer instructs us in writing to release its account information to someone, we will honor the customer request and provide that information. We may provide account information to collection agencies when customers do not pay their bills. We restrict the use that can be made of this information to collection activities only for our billing charges.
Communication by Direct Mail - It is Tresóna's practice to stop sending direct mail materials to individuals who request it not be sent. There are no laws that control this accommodation, but we respect the desire of individuals to be free of such communications if they wish.
Communication by E-mail - We may use e-mail to communicate with you and our customers about events, new products and services, or to respond to visitor's e-mails. If you receive unwanted e-mail from us, you can remove yourself from our e-mail list simply by following the "unsubscribe" instructions in the e-mail. We will not send commercial solicitations to our customers who request that such solicitations not be sent. Please note that if you do go through this process, some e-mail messages may still come to you, although not those dealing with commercial solicitations. For example, we may e-mail you about viruses, or changes to your service, or other types of product advisories.
This web site may use "cookies" to improve our level of service and speed up the delivery of information to visitors of this web site. Cookies are lines of text that are transmitted to your web browser when you click on a web site. This data string contains your unique user ID for this web site. Cookies provide a way for a server to recall a previous request or previous registration, or to keep track of a transaction as it progresses, so that information does not have to be repeated. Your browser stores the information on your hard drive and when you return to this Web Site later, the cookie is transmitted back only to the servers that originally sent it to you. You can configure your browser to notify you when you are about to receive a cookie; at that time you will have the option of refusing the cookie. You can check your hard drive for cookie files according to your browser or system instructions.
Advertisers that serve ads on this web site may also contain links to other web sites. We are not responsible for the content or privacy practices employed by third party web site. Other web sites may have different privacy policies or no policy. Users should review the privacy policies of any web site before providing personal information. These other web sites may use their own cookies. These cookies collect their own information independent of Tresóna. You disable this cookie capability as described above. Tresóna may present links in a format that enables it to understand and improve the quality of the search technology. For instance, this data helps us determine how often users are satisfied with the first result of a query and how often they proceed to later results.
We have information systems that collect and store customer information, in addition to systems that store our own business records. These systems have different types of security as appropriate for the information stored. Tresóna requires employees to keep customer information confidential and we hold them accountable for their actions. Tresóna has databases and systems that are maintained to reasonably secure all of Tresóna's commercial information, including information about its customers. All credit card and bank account information you submit is encrypted through Secure Sockets Layer (SSL) software. We transmit the entire credit card number or bank information to the appropriate financial institution during processing.
Who can I ask if I have additional questions?
Feel free to contact us any time and we'll do our best to answer any additional questions you may have. Our email address is firstname.lastname@example.org.